help.pbs.org favicon

help.pbs.org

Category: News & Media

Scanned: Aug 26, 2026, 05:31 PM UTC · First seen: Aug 26, 2026 · Threat Engines: 0 / 91 · Times Scanned: 1
93 / 100 Trust Score Based on scan findings at the time of analysis
No Threats Found
0 - High Risk50 - Moderate100 - No Threats
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Screenshot of help.pbs.org Captured Aug 26, 2026
https://help.pbs.org
Screenshot of help.pbs.org
31 years (pbs.org)
Not Ranked - This website does not appear in the Tranco top list
Not listed (91 checked)
✓ Valid (TLS)
Cloudflare, Inc.
Toronto, Canada
cloudflare
Unknown
162.159.140.147
Domain & WHOIS Information
Registrar CSC Corporate Domains, Inc.
Registered April 19, 1995 (pbs.org)
Expires April 20, 2027
Name Servers ns-1230.awsdns-25.org
DNSSEC Unsigned
Hosting Cloudflare, Inc.
This is a subdomain of pbs.org. The WHOIS data above belongs to the parent domain, not to help.pbs.org. The actual creation date of this subdomain is unknown and could be much more recent than the parent.
Reputation & Threat Check 91 security engines checked
File Scan Summary Powered by Quttera Engine
101 files scanned
No threats
100
Low Risk
0
Medium Risk
1
High Risk
0
No threats Low Risk Medium Risk High Risk
help.pbs.org/support/solutions/articles/12000016893-why-am-i-seeing-a-content-disabled-message-when-i-use-an-hdmi-cord-to-watch-videos-on-my-tv- 29.7 KB Flagged: medium risk
help.pbs.org/# 54.3 KB No threats
wchat.freshchat.com/js/widget.js 41.1 KB No threats
help.pbs.org/support/home 54.3 KB No threats
help.pbs.org/support/theme.css?v=4&d=1785852950 200.0 KB No threats
assets3.freshdesk.com/assets/cdn/redactor-afd7509a0eef1cc4d554fa8e05e02064496a0892959593d685e1ba29d40759b2.js 28.9 KB No threats
assets1.freshdesk.com/assets/cdn/portal_bottom-e2a4e2de02e8839c060de2b536954bb31772553b94876e2e037496ff5a213c4e.js 148.1 KB No threats
assets6.freshdesk.com/assets/cdn/portal_head_v2-c7ae4d06fab8816a1f9c6300a6619bf11e6c10aede0cdfb53848ae7ff3a2b176.js 80.0 KB No threats
assets10.freshdesk.com/assets/cdn/redactor-afd7509a0eef1cc4d554fa8e05e02064496a0892959593d685e1ba29d40759b2.js 28.9 KB No threats
assets10.freshdesk.com/assets/cdn/prism-4e89e041c856d833497c934e83322f4f0bd2dec0bf94584a9dff790f7ee77e08.js 16.2 KB No threats
assets10.freshdesk.com/assets/cdn/portal_head_v2-c7ae4d06fab8816a1f9c6300a6619bf11e6c10aede0cdfb53848ae7ff3a2b176.js 80.0 KB No threats
Show 90 more...
Quttera flagged medium risk files - is this your website?
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External Links & Domains
921
External Links
2 Flagged
9
Iframes
Clean
28
Referenced Domains
1 Flagged
3
Flagged Resources
Detected
support.roku.comFlagged: Generic Malicious Object
https://support.roku.com/article/208755468Flagged: Generic Malicious Object
https://support.roku.com/hc/en-us/articles/208755468-I-see-a-purple-screen-that-says-HDCP-Unauthorized-Content-Disabled-when-I-try-to-play-content-Flagged: Generic Malicious Object
https://support.roku.com/article/208755468Flagged: Generic Malicious Object
https://support.roku.com/hc/en-us/articles/208755468-I-see-a-purple-screen-that-says-HDCP-Unauthorized-Content-Disabled-when-I-try-to-play-content-Flagged: Generic Malicious Object
http://help.pbs.org/Not flagged
http://help.pbs.org/support/homeNot flagged
http://help.pbs.org/support/solutionsNot flagged
http://help.pbs.org/support/solutions/12000002753Not flagged
http://help.pbs.org/support/solutions/12000002754Not flagged
http://help.pbs.org/support/solutions/12000002755Not flagged
http://help.pbs.org/support/solutions/12000002756Not flagged
http://help.pbs.org/support/solutions/12000002757Not flagged
http://help.pbs.org/support/solutions/12000002758Not flagged
http://help.pbs.org/support/solutions/12000002759Not flagged
http://help.pbs.org/support/solutions/12000002760Not flagged
http://help.pbs.org/support/solutions/12000002863Not flagged
http://help.pbs.org/support/solutions/12000003710Not flagged
Show 485 more...
Showing first 500 of 921 entries.
support.roku.comFlagged: Generic Malicious Object
account.pbs.orgNot flagged
assets1.freshdesk.comNot flagged
assets10.freshdesk.comNot flagged
assets2.freshdesk.comNot flagged
assets3.freshdesk.comNot flagged
assets4.freshdesk.comNot flagged
assets5.freshdesk.comNot flagged
assets6.freshdesk.comNot flagged
assets7.freshdesk.comNot flagged
assets8.freshdesk.comNot flagged
assets9.freshdesk.comNot flagged
fonts.googleapis.comNot flagged
help.pbs.orgNot flagged
my.roku.comNot flagged
Show 13 more...
<iframe style%3D"position: absolute%3B top: 0%3B left: 0%3B" id%3D"partnerPlayer" frameborder%3D"0" width%3D"100%" height%3D"100%" src%3D"https://player.pbs.org/partnerplayer/fDwG7lQaiW2MeLzxh4-FZA%3D%3D/?start%3D0&amp%3Bend%3D0&amp%3Btopbar%3Dfalse&amp%3Bautoplay%3Dfalse&amp%3Bendscreen%3Dfalse" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" data-identifyelement%3D"493">Not flagged
<iframe width%3D"560" height%3D"315" src%3D"https://www.youtube.com/embed/cz9ywD-jzpM" title%3D"YouTube video player" frameborder%3D"0" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" data-identifyelement%3D"515">Not flagged
<iframe width%3D"640" height%3D"360" src%3D"https://www.youtube.com/embed/ZCp6_sjaeps??si%3DcQIFj01AcOddssk8&amp%3Bt%3D187&amp%3Bwmode%3Dopaque" frameborder%3D"0" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" class%3D"fr-draggable">Not flagged
<iframe width%3D"640" height%3D"360" src%3D"https://www.youtube.com/embed/ZCp6_sjaeps??si%3DmrArpS0hYyjvFXZI&amp%3Bt%3D67&amp%3Bwmode%3Dopaque" frameborder%3D"0" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" class%3D"fr-draggable">Not flagged
<iframe width%3D"640" height%3D"360" src%3D"https://www.youtube.com/embed/cz9ywD-jzpM?&amp%3Bwmode%3Dopaque" frameborder%3D"0" allowfullscreen%3D"" class%3D"fr-draggable" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" data-identifyelement%3D"515">Not flagged
<iframe width%3D"640" height%3D"360" src%3D"https://www.youtube.com/embed/cz9ywD-jzpM?&amp%3Bwmode%3Dopaque" frameborder%3D"0" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" class%3D"fr-draggable">Not flagged
<iframe width%3D"640" height%3D"360" src%3D"https://www.youtube.com/embed/iCNoAl-Toh4?&amp%3Bwmode%3Dopaque" frameborder%3D"0" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" class%3D"fr-draggable">Not flagged
<iframe width%3D"640" height%3D"360" src%3D"https://www.youtube.com/embed/mDzOI_YxyNA?&amp%3Bwmode%3Dopaque" frameborder%3D"0" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation" class%3D"fr-draggable">Not flagged
<iframe width%3D"640" height%3D"360" src%3D"https://www.youtube.com/embed/mDzOI_YxyNA?&amp%3Bwmode%3Dopaque" frameborder%3D"0" allowfullscreen%3D"" sandbox%3D"allow-scripts allow-forms allow-same-origin allow-presentation">Not flagged
help.pbs.org Overview

Description of help.pbs.org

help.pbs.org appears to be the customer support and help center subdomain for PBS, the long-established U.S. public broadcasting organization. The page title, branding, and screenshot indicate that it provides assistance for PBS services such as PBS Passport, streaming video, PBS KIDS, account access, station information, and general support topics.

Based on the visible content and linked resources, this subdomain functions as a knowledge base and support portal rather than a standalone service. It appears to be operated under the official pbs.org domain and uses third-party support infrastructure for article hosting and chat functionality, which is common for large media and nonprofit organizations.

Safety Assessment for help.pbs.org

The scan results are broadly reassuring at the time of this scan. No detections were reported by 0 out of 91 security engines, and the domain was clean across the checked malware and phishing blacklist databases. The domain is also very old, which generally aligns more closely with an established web property than with short-lived abusive infrastructure.

One automated malware scan did mark a single support article as suspicious and also flagged links to support.roku.com with a generic heuristic label. Because these findings were limited, were not corroborated by the broader engine consensus, and referenced a well-known third-party support domain, they appear more consistent with a low-confidence heuristic or contextual false positive than with confirmed malicious activity.

Based on available data, no threats were detected at the time of this scan, although isolated heuristic flags suggest routine caution is still appropriate when following external links.

Technical Description

The site presents a valid SSL/TLS certificate issued by a mainstream certificate authority, with expiry shown in October 2026. It is served through Cloudflare infrastructure on IP address 162.159.140.147, which may provide CDN and edge protection benefits. The domain has been registered since 1995 through a corporate registrar, which is consistent with an established organization.

DNSSEC appears to be unsigned, which is not uncommon but means DNS responses may not benefit from DNSSEC validation. No major infrastructure-level security issues were evident from the provided scan data.

HTTP Redirect Chain
302 https://help.pbs.org/
200 https://help.pbs.org/support/home
Website Insights
Not Ranked
Tranco Rank
Not in Top 1M
Visitors Unknown
Category: News & Media
Rank History (30 days)
No rank data available
15 cookies detected
Essential12
Analytics3
Advertising0
Social0
4 1st party cookies
11 3rd party (trackers)
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This report was generated automatically and is provided for informational purposes only. Results are based on a point-in-time scan and may contain false positives or incomplete data. This does not constitute a security audit or certification. No vendor in the market can guarantee a 100% detection rate. If you believe this report is inaccurate, please submit a dispute.

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