helpshift.com favicon

helpshift.com

Category: Technology

Scanned: Jul 7, 2026, 06:09 AM UTC · First seen: Jul 7, 2026 · Threat Engines: 0 / 91 · Times Scanned: 1
93 / 100 Trust Score Based on scan findings at the time of analysis
No Threats Found
0 - High Risk50 - Moderate100 - No Threats
Fresh scan recommended
Last scanned 30 days ago - security status may have changed since then.
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Scan failed
Screenshot of helpshift.com Captured Jul 7, 2026
https://helpshift.com
Screenshot of helpshift.com
14 years
Very Popular - #4,058 Tranco rank (>10M monthly visitors)
Not listed (91 checked)
✓ Valid (TLS)
PrivateSystems Networks EU Ltd
Amsterdam, The Netherlands
cloudflare
WordPress
209.42.198.106
Domain & WHOIS Information
Registrar NameCheap, Inc.
Registered November 10, 2011
Expires November 10, 2026
Name Servers NS-1219.AWSDNS-24.ORG
DNSSEC Unsigned
Hosting PrivateSystems Networks EU Ltd
Reputation & Threat Check 91 security engines checked
File Scan Summary Powered by Quttera Engine
51 files scanned
No threats
50
Low Risk
0
Medium Risk
1
High Risk
0
No threats Low Risk Medium Risk High Risk
www.helpshift.com/legal/cookie-notice/# 203.6 KB Flagged: medium risk
www.helpshift.com.http-redirect 86 B No threats
www.googletagmanager.com/ns.html?id=GTM-PPN2QB 637 B No threats
www.helpshift.com/# 709.6 KB No threats
analytics.wpmucdn.com/matomo.js 65.9 KB No threats
www.helpshift.com/announcements/# 201.1 KB No threats
www.helpshift.com/pricing/# 249.8 KB No threats
www.helpshift.com/blog/# 596.7 KB No threats
www.helpshift.com/feed/# 170.4 KB No threats
www.helpshift.com/legal/# 172.4 KB No threats
www.helpshift.com/resources/# 209.8 KB No threats
Show 40 more...
Quttera flagged medium risk files - is this your website?
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External Links & Domains
790
External Links
1 Flagged
1
Iframes
Clean
86
Referenced Domains
1 Flagged
2
Flagged Resources
Detected
optout.aboutads.infoFlagged: Generic Suspicious Object
http://optout.aboutads.infoFlagged: Generic Suspicious Object
http://optout.aboutads.infoFlagged: Generic Suspicious Object
http://helpshift.com/announcements/Not flagged
http://helpshift.com/blogNot flagged
http://helpshift.com/blog/Not flagged
http://helpshift.com/blog/maximizing-support-efficiency-the-roi-of-helpshifts-ai-agent-copilot/Not flagged
http://helpshift.com/cdn-cgi/challenge-platform/scripts/jsd/main.jsNot flagged
http://helpshift.com/cdn-cgi/l/email-protectionNot flagged
http://helpshift.com/cdn-cgi/l/email-protection#1161637867707268517a7468667e63756262656475787e623f727e7cNot flagged
http://helpshift.com/cdn-cgi/l/email-protection#2454564d5245475d644f415d534b564057575051404d4b570a474b49Not flagged
http://helpshift.com/cdn-cgi/l/email-protection#2656544f5047455f664e434a56554e4f40520845494bNot flagged
http://helpshift.com/cdn-cgi/l/email-protection#3b4b49524d5a58427b535e574b4853525d4f15585456Not flagged
http://helpshift.com/cdn-cgi/l/email-protection#3d4d4f544b5c5e447d5558514d4e55545b49135e5250Not flagged
http://helpshift.com/cdn-cgi/l/email-protection#58282a312e393b2118303d34282b30313e2c763b3735Not flagged
http://helpshift.com/cdn-cgi/l/email-protection#5d2d2f342b3c3e241d3538312d2e35343b29733e3230Not flagged
http://helpshift.com/cdn-cgi/l/email-protection#6212100b1403011b220a070e12110a0b04164c010d0fNot flagged
Show 485 more...
Showing first 500 of 790 entries.
optout.aboutads.infoFlagged: Generic Suspicious Object
42matters.comNot flagged
adriancrook.comNot flagged
amplitude.comNot flagged
analytics.wpmucdn.comNot flagged
arxiv.orgNot flagged
blog.playio.coNot flagged
business.mistplay.comNot flagged
chat.openai.comNot flagged
claude.aiNot flagged
clearout.ioNot flagged
coinflow.cashNot flagged
connextglobal.comNot flagged
countly.comNot flagged
dc.ads.linkedin.comNot flagged
Show 71 more...
<iframe src%3D"https://www.googletagmanager.com/ns.html?id%3DGTM-PPN2QB" height%3D"0" width%3D"0" style%3D"display:none%3Bvisibility:hidden" aria-hidden%3D"true">Not flagged
helpshift.com Overview

Description of helpshift.com

Helpshift.com appears to be the website of Helpshift, a business software company focused on customer support, player engagement, trust and safety, and community tools for the gaming industry. The homepage and metadata describe it as an AI-native platform that combines software, automation, and human services to support in-game customer service and player operations.

Based on the visible branding, navigation, and content, the site appears to target game studios and enterprise clients rather than general consumers. It includes product information, pricing, case studies, resources, and demo/contact options, which is consistent with a software-as-a-service provider operating in the technology and gaming-support space.

Safety Assessment for helpshift.com

The scan results are generally favorable. At the time of this scan, 0 out of 91 security engines flagged the domain, and the checked malware/phishing blacklist databases did not report active listings. The domain is also long-established, with an age of more than 14 years, and the site presents as a professional business platform with substantial traffic visibility, all of which may support legitimacy.

One automated malware scan did report a low-confidence suspicious finding tied to a cookie-notice page and an external opt-out link, labeling it as a generic suspicious object. However, this appears to be an isolated heuristic result rather than a broadly corroborated detection, and it was not supported by the wider engine consensus or by the blacklist checks at the time of this scan.

Based on available data, no threats were detected at the time of this scan, aside from a single low-confidence heuristic flag that may not indicate active harm.

Technical Description

The domain uses a valid SSL/TLS certificate issued by Let's Encrypt, with certificate validity extending into 2026. The site is served through Cloudflare infrastructure, while the reported hosting network is PrivateSystems Networks EU Ltd with an IP geolocated to Amsterdam, Netherlands. Its nameservers are hosted on AWS DNS, suggesting a mainstream cloud-based DNS setup.

DNSSEC appears to be unsigned, which is not uncommon but does mean DNS responses may lack that additional layer of authenticity protection. No major infrastructure-level security issues were evident from the provided data, and the use of established CDN and DNS providers may improve resilience and performance.

HTTP Redirect Chain
301 https://helpshift.com/
200 https://www.helpshift.com/
Website Insights
#4,058
Tranco Rank
Very Popular
Visitors >10M/mo
Category: Technology
Rank History (30 days)
Jun 1 Jul 6
2 cookies detected
Essential2
Analytics0
Advertising0
Social0
2 1st party cookies
0 3rd party (trackers)
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This report was generated automatically and is provided for informational purposes only. Results are based on a point-in-time scan and may contain false positives or incomplete data. This does not constitute a security audit or certification. No vendor in the market can guarantee a 100% detection rate. If you believe this report is inaccurate, please submit a dispute.

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