intercom.io favicon

intercom.io

Category: Business, Economy, Information Technology

Scanned: May 7, 2026, 06:25 PM UTC · First seen: May 7, 2026 · Threat Engines: 0 / 92 · Times Scanned: 1
89 / 100 Trust Score Based on scan findings at the time of analysis
No Threats Found
0 - High Risk50 - Moderate100 - No Threats
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Screenshot of intercom.io Captured May 7, 2026
https://intercom.io
Screenshot of intercom.io
14 years
Extremely Popular - #623 Tranco rank (>100M monthly visitors)
Not listed (92 checked)
✓ Valid (TLS)
AWS CloudFront (GLOBAL)
Paris, France
Vercel
Next.js
3.165.113.74
Domain & WHOIS Information
Registrar Gandi SAS
Registered August 15, 2011
Expires August 15, 2026
Name Servers ns-97.awsdns-12.com
DNSSEC Unsigned
Hosting AWS CloudFront (GLOBAL)
Reputation & Threat Check 92 security engines checked
File Scan Summary Powered by Quttera Engine
51 files scanned
No threats
49
Low Risk
1
Medium Risk
0
High Risk
1
No threats Low Risk Medium Risk High Risk
www.intercom.com/app-store 483.3 KB Flagged: high risk
/index Flagged: low risk
www.intercom.com.http-redirect 83 B No threats
www.intercom.com/ims-image?url=%2fintercom-marketing-site%2fimg%2fen%2fhome-2026%2fdesktop%2fic_complete_02-handoffs_product.webp&w=3840&q=75&dpl=dpl_dynaobzceajsphfpqnj1xfrraht2 84 B No threats
www.intercom.com/early-stage 163.1 KB No threats
www.intercom.com/ims-image?url=%2fintercom-marketing-site%2fimg%2fhome-2026%2fdesktop%2fic_complete_02-handoffs_bg.webp&w=3840&q=75&dpl=dpl_dynaobzceajsphfpqnj1xfrraht2 84 B No threats
www.intercom.com/about 441.2 KB No threats
www.intercom.com/ims-image?url=%2fintercom-marketing-site%2fimg%2fhome-2026%2fdesktop%2fintercom_complete_illo.webp&w=640&q=75&dpl=dpl_dynaobzceajsphfpqnj1xfrraht2 84 B No threats
www.intercom.com/ims-image?url=%2fintercom-marketing-site%2fimg%2fhome-2026%2fdesktop%2fic_footer_gallery_01.webp&w=3840&q=75&dpl=dpl_dynaobzceajsphfpqnj1xfrraht2 84 B No threats
www.intercom.com/ims-image?url=%2fintercom-marketing-site%2fimg%2fen%2fhome-2026%2fmobile%2fic_helpdesk_01_resolve_01_copilot_product_mob.webp&w=3840&q=75&dpl=dpl_dynaobzceajsphfpqnj1xfrraht2 84 B No threats
www.intercom.com/ims-image?url=%2fintercom-marketing-site%2fimg%2fhome-2026%2fdesktop%2fic_complete_05_fin_bg.webp&w=3840&q=75&dpl=dpl_dynaobzceajsphfpqnj1xfrraht2 84 B No threats
www.intercom.com/ims-image?url=%2fintercom-marketing-site%2fimg%2fhome-2026%2fdesktop%2fic_helpdesk_03_engage_01_onboarding_bg.webp&w=3840&q=75&dpl=dpl_dynaobzceajsphfpqnj1xfrraht2 84 B No threats
Show 39 more...
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External Links & Domains
457
External Links
All Clean
1
Iframes
Clean
45
Referenced Domains
All Clean
0
Flagged Resources
None Detected
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F1Up3EHubFDGSUHjamUwhTV%2Ff3b8f82c888ad36bb01c682e6fd4a305%2FTaliaGoldberg_HS_Web.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F2CUv8e6mBN2tDMgnssyVat%2F0f40d0b735ef8403868a49b4a00a5be0%2FEoghan.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F2EKiO34GdLZfVfl8Wt9Y7X%2Fa31608ce463baf8d24f509f67aef3062%2F3J6A8892-V1.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F40Syzx8MUbLz77gxZ2Lqs7%2Fbf19f9bca1be663476c92beee2196a87%2FPaul.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F4YEzSvTWa9iLNP1zr5GvBW%2F899f4c0919fcbfc6d4fd490d4f1199ce%2FCameron.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F4Z6OEOrrTEtL73uVzq2UVY%2F1f4afdd934994ac1544d307400f60d8e%2FAbhijeet.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F55YP1JzqJJ1TM80seJcSS%2F099c452e75a028a3ba0a0b7f92d6b94d%2FDes.jpeg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F6AvV7ZpUQZKpCTICR929zG%2F4103cc2e20dfdea00eadc405a87d5b97%2FBobby.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F6hplH1zzZhW7lR2RzPTlpk%2F3d51ef3e4283e806d1b9a3e0d5af04ab%2FDan.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F6rNUbKHYEDWJs994gONZlY%2F3a716f026c285e634eea6d9a86d9abab%2FDarragh.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F7Jzy79yx4YfvOVAyKQWoNL%2F3e6777d4b44dfb52bf10eb513c606395%2F3J6A9198.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F7m4ESa80POvtBrffo4Za2i%2Fb4a26e49ff3a35624c8701f551e89651%2FEileen.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/image?url%3Dhttps%3A%2F%2Fimages.ctfassets.net%2Fxny2w179f4ki%2F7wlPYB13yCUBHfLKPwhLS2%2Fe0d966eb84243d422226b4f5b654f6fb%2FArchana__1_.jpg&amp%3Bw%3D1440&amp%3Bq%3D100Not flagged
http://intercom.io/_next/static/chunks/1019-8772449227d8a361.jsNot flagged
http://intercom.io/_next/static/chunks/1216.238c6e650cb12e37.jsNot flagged
Show 442 more...
academy.intercom.comNot flagged
airtable.comNot flagged
app.intercom.comNot flagged
assets.ctfassets.netNot flagged
blog.intercomassets.comNot flagged
cdn.sanity.ioNot flagged
community.intercom.comNot flagged
developers.intercom.comNot flagged
downloads.intercomcdn.comNot flagged
dp3rct5vic41c.cloudfront.netNot flagged
events.fin.aiNot flagged
events.intercom.comNot flagged
facebook.comNot flagged
fin.aiNot flagged
fonts.googleapis.comNot flagged
Show 30 more...
<iframe src%3D"https://www.googletagmanager.com/ns.html?id%3DGTM-WB899HL" title%3D"Google tag manager container" height%3D"0" width%3D"0" style%3D"display:none%3Bvisibility:hidden">Not flagged
intercom.io Overview

Description of intercom.io

intercom.io appears to be the web presence for Intercom, a business software company focused on customer communication, helpdesk tooling, and AI-assisted support. The page title and on-page content describe it as a helpdesk platform designed for the "AI Agent era," with features related to customer service workflows, inbox management, automation, and analytics.

Based on the domain branding, metadata, and linked subdomains, the site appears to be operated by the Intercom organization and connected to a broader product ecosystem that includes application access, developer resources, community content, academy/training materials, and support documentation. Independent web-classification sources broadly place it in business and information technology categories, which is consistent with a SaaS platform serving companies and support teams.

Safety Assessment for intercom.io

The strongest scan signals are favorable at the time of this scan. The domain was not flagged by any of 92 security engines, and the checked blacklist and threat-database sources reported clean results. The domain is also long-established, with an age of about 14 years, and it has a strong web presence indicated by a high-traffic ranking, which generally aligns more closely with a mature commercial service than with disposable abuse infrastructure.

One malware scan did report a malicious threat level and flagged 2 items, but the flagged paths appear generic and no specific malware family names were provided. In context, that looks more like a low-confidence heuristic or content-pattern finding than a broadly corroborated compromise signal, especially since external links, referenced domains, and blacklist checks did not show supporting evidence.

Based on available data, no significant threats were detected at the time of this scan, though the isolated heuristic findings suggest routine caution and continued monitoring may still be appropriate.

Technical Description

The site uses a valid SSL/TLS certificate issued through Amazon infrastructure, with certificate validity extending to late 2026. DNS points to AWS nameservers, and the observed delivery stack appears to involve Vercel with AWS CloudFront hosting, which is a common setup for modern high-availability web applications and content delivery. The observed server IP geolocates to Paris, France, though CDN-backed services may serve content from multiple regions.

DNSSEC appears to be unsigned, which is not uncommon but does mean DNS responses do not benefit from DNSSEC validation. Aside from that, the technical posture visible from this scan appears broadly standard for a large SaaS platform, and no major infrastructure-side security issues were evident from the provided data alone.

HTTP Redirect Chain
301 https://intercom.io
200 https://www.intercom.com/
Website Insights
#623
Tranco Rank
Extremely Popular
Visitors >100M/mo
Category: Business, Economy, Information Technology
Rank History (30 days)
Mar 30 May 6
17 cookies detected
Essential15
Analytics0
Advertising2
Social0
0 1st party cookies
17 3rd party (trackers)
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This report was generated automatically and is provided for informational purposes only. Results are based on a point-in-time scan and may contain false positives or incomplete data. This does not constitute a security audit or certification. No vendor in the market can guarantee a 100% detection rate. If you believe this report is inaccurate, please submit a dispute.

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